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simplicity
book

simplicity

by Dave Thomas
June 2025
Intermediate to advanced
152 pages
3h 15m
English
Pragmatic Bookshelf
Content preview from simplicity
Practice 17Work On Your Empathy

If you work on just one soft skill, work on empathy.

Let’s start with a definition: empathy is the ability to understand how another person feels and to take that into account when dealing with them. It doesn’t mean you have to agree with them—just that you have to consider and respect them and their positions.

Empathy acts as a social lubricant, allowing people to reach mutually satisfactory decisions. As soon as two or more people work together, they need to find a way to share what they know, what they believe, and what they plan. The more efficiently and effectively they can do this, things become simpler, and work becomes more agile.

Think of the long-term couples you know. Watch them communicate and resolve ...

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Publisher Resources

ISBN: 9798888651704