Chapter 5 Analysing organisational communication needs

DOI: 10.4324/9781003317579-6

  • Goal: To understand the essential role of a situation analysis in a strategic communication plan.
  • Objectives: This chapter will help you to:
    1. Identify the communication needs of an organisation
    2. Appreciate the role of formative research in communication planning
    3. Understand the importance of analysis in communication planning
    4. Recognise that the success of a communication strategy depends on the correct analysis of issues facing an organisation.
  • Principle: Formative research underpins effective analysis of the communication needs of an organisation.
  • Practice: A situation analysis is used to determine the other elements of a communication plan.

Starting the ...

Get Strategic Communication, 3rd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.