April 2020
Intermediate to advanced
494 pages
20h 8m
English
book
Strategic Information Management, 5th Edition
by Robert D. Galliers, Dorothy E. Leidner, Boyka Simeonova
Content preview from Strategic Information Management, 5th Edition
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Chapter 18
WHEN DECISION SUPPORT SYSTEMS FAIL: INSIGHTS FOR STRATEGIC INFORMATION SYSTEMS FROM FORMULA 1
DECISION SUPPORT SYSTEMS (DSS), which often process big data using models and output results through multiple interfaces, increasingly pervade knowledge-intensive professions from traffic control, health, to security, and finance (George et al., 2014, Constantiou and Kallinikos, 2015, Galliers et al., 2017). Data support strategic decision-making in various ways by feeding models and technologies of visualization and control (Brynjolfsson and McAfee, 2012, McAfee et al., 2012, Baesens et al., 2014, Loebbecke and Picot, 2015). Recently, scholars and practitioners have agreed on the bourgeoning ...
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