April 2020
Intermediate to advanced
494 pages
20h 8m
English
book
Strategic Information Management, 5th Edition
by Robert D. Galliers, Dorothy E. Leidner, Boyka Simeonova
Content preview from Strategic Information Management, 5th Edition
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Chapter 19
STRATEGIC OPPORTUNITIES (AND CHALLENGES) OF ALGORITHMIC DECISION-MAKING: A CALL FOR ACTION ON THE LONG-TERM SOCIETAL EFFECTS OF ‘DATIFICATION’
THE LAST DECADE has witnessed the widespread diffusion of digitized devices that have the ability to monitor the minutiae of our everyday lives (Hedman et al., 2013). Nolan (2012, p. 91) argues that ‘Global IT has enabled information on most everything to flow most everywhere at stealth speed’. The data trail we leave is increasingly used by companies to manage employees and target and personalize products and services for clients and customers, based on developing algorithms that can make predictions about individuals by recognizing complex patterns in huge ...
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