August 2015
Beginner
370 pages
7h 11m
English
Content preview from Successful User Experience: Strategies and Roadmaps
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Chapter 9
Moving Past the Lab
Abstract
This chapter is about field studies and focus group, methods outside the formal setting of a lab. One case study describes a field study at a hospital and one describes a focus group done for the Medicare.gov project.
Keywords
Field studies
Focus groups
Interviews
The environment is everything that isn’t me.
Albert Einstein
Field Studies/Contextual Inquiry
Visiting a person at their office and observing how they work and what the environment looks like can tell us so much more than simply talking to a person in a lab or over the telephone. These site visits allow us to see the context in which people are using things. Even a single visit can provide a large amount of information to help improve a product ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
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