System Architecture: Strategy and Product Development for Complex Systems, First Edition
by Daniel Selva, Bruce Cameron, Edward Crawley
Problem 1
Answer Questions 7a, 5a, 5b, and 5c from Table 8.1 to produce a preliminary description of the system under consideration.
Problem 2
Compare and contrast the process of identifying and characterizing customer needs for two different types of customers and needs. The first type should be the reference case of the well-known or established product, with the general consumer as the beneficiary and customer. Choose a second case from among the following, based on your experience and expertise: a latent need or gap for general consumers; an OEM customer (that is, selling up the supply chain); a different organization within your enterprise; or a government or policy-driven organization. Briefly document the stakeholder and need identification, ...
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