August 2024
Intermediate to advanced
545 pages
15h 41m
English
book
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
by Ross Smith, Emily McKeon, Mayte Cubino Gonzalez
Content preview from The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
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11
Responsible AI and Ethical Considerations in Customer Support
Our future is a race between the growing power of technology and the wisdom with which we use it.
—Stephen Hawking
AI has evolved from being science fiction to becoming a transformative force in human lives, unveiling a universe of possibilities. It empowers us to work together to envision and create a better world, pushing the boundaries of what we once thought impossible. AI represents a fundamental shift in the way we design technology and is poised to transform business and society, improving productivity and stimulating economic growth, helping people be more creative in their work and impactful in their lives, driving new advances in medicine, new frontiers in science, and ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.