October 2019
Beginner
304 pages
7h 27m
English
book
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
by Joseph Michelli
Content preview from The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
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Airbnb’s Magical End-to-End Journey
A few years ago, a photo made the rounds on the Internet. It was a snapshot of words written by Alberto Brea, blogger, speaker, and chief growth strategist at DiMassimo Goldstein, that were scrawled on a whiteboard in some corporate office. Those words read:
Amazon did not kill the retail industry.
They did it to themselves with bad customer service.
Netflix did not kill Blockbuster.
They did it to themselves with ridiculous late fees.
Uber did not kill the taxi business.
They did it to themselves by limiting ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.