Skip to Content
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
book

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

by Joseph Michelli
October 2019
Beginner content levelBeginner
304 pages
7h 27m
English
McGraw-Hill
Content preview from The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

Contents

Foreword by Greg Greeley

Acknowledgments

Images   Airbnb’s Magical End-to-End Journey

PART I

belonging

Images   Make It a People Business

Images   Create Belonging

PART II

trust

Images   Design for Trust and Safety

Images   Practice Helpful Disclosure

PART III

hospitality ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

The Psychology of Wealth: Understand Your Relationship with Money and Achieve Prosperity

The Psychology of Wealth: Understand Your Relationship with Money and Achieve Prosperity

Charles Richards
Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra
Business Ethics After the Global Financial Crisis

Business Ethics After the Global Financial Crisis

Christopher Cowton, James Dempsey, Tom Sorell
The Creator Mindset: 92 Tools to Unlock the Secrets to Innovation, Growth, and Sustainability

Publisher Resources

ISBN: 9781260455458