Images

Own Goodness

Images

Goodness is the only investment that never fails.

—Henry David Thoreau

In Chapter 10, we explored Airbnb programs that were developed to engage community leaders, promote healthy travel, support humanitarian and disaster relief, drive social impact, and foster accessibility. Even though each of those Airbnb programs is well-designed, every one of them would fail if the host community didn’t actively support them.

This chapter, titled “Own Goodness,” offers examples and insights from hosts who take action to serve their communities. ...

Get The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.