The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

Be a Host

If you knew what I know about the power of giving, you would not let a single meal pass without sharing it in some way.

—Buddha, monk and sage

BROADENING CONCEPTS OF HOSPITALITY AND HOSTING

Words like hospitality and host are typically applied to a narrow range of endeavors. In fact, the Merriam-Webster dictionary defines hospitality as “the activity or business of providing services to guests in hotels, restaurants, and bars,” and it defines a host as “one that receives or entertains guests, socially, commercially, or officially.” At ...