October 2019
Beginner
304 pages
7h 27m
English
book
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
by Joseph Michelli
Content preview from The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
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Make It a People Business
The need for connection and community is primal, as fundamental as the need for air, water, and food.
—Dean Ornish, physician and researcher
What business are you in? I’m not asking what sector of the economy you serve (for example, healthcare, retail, financial services). I’m asking if you are in a product-focused business, a service-centric business, or something else?
I’ve been fortunate to work with leaders at Starbucks and write two books about the company (The Starbucks Experience: 5 Principles for Turning Ordinary ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.