May 2022
Beginner to intermediate
220 pages
3h
English
In the day-to-day operation of an organisation, information is cascaded and escalated daily, usually without much thought. Commands come down from the head of the organisation, and we follow them to mutual satisfaction. However, during times of war or crisis, these chains of command can sometimes become fragmented, as well-meaning individuals try to help. Sun Tzu implores us to remember that we need to listen to the head of the organisation and receive commands from them.
One of the key aspects of incident management and business continuity that is often forgotten is identifying an ‘Emergency Management Team’ (EMT) and having clearly defined roles and responsibilities for them. You can also call the EMT ...