CHAPTER 20: SOLDIERS
Although it is not our aim to have a submissive workforce, it is essential that everyone entering your organisation is fully aware of the policies and procedures in place and the impact of breaching them. This means everybody in your organisation, irrespective of role and position. All too often, we hear how rank-and-file employees are expected to complete induction training, yet directors and senior leaders in a business aren’t. The head of the organisation (perhaps the business owner) is often at fault here. If they themselves display no interest in the policies and processes that govern their business, then why should anyone else?
We have already discussed the importance of education and awareness around the risks associated ...
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