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CHAPTER 4THE NEW MINDSET: AGREEMENTS FOR RESULTS

We shall turn from the soft voices in which a civilization decays.We shall return to the stern virtues by which a civilization is made.We shall do this because, at long last, we know that we must, because finally we begin to see that the hard way is the only enduring way.

—Walter Lippmann

It is much easier not to exercise or brush your teeth in the morning; it is much simpler just to get on with your day. I quote Walter Lippmann as a reminder that although stopping to form an agreement before moving forward is more tedious than moving into action immediately, it will likely produce enduring results.

When introducing the concept of agreements for results to an audience, I always talk about ...

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