March 2007
Intermediate to advanced
71 pages
2h 6m
English
book
The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
by Bijay K. Jayaswal, Peter C. Patton, Richard E. Zultner
Content preview from The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
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Endnotes
1 Y. Akao and G. Mazur, "The Leading Edge in QFD: Past, Present, and Future," in International Journal of Quality and Reliability Management, Vol. 20, No 1, (2003).
2 R. E. Zultner, "Blitz QFD Tutorial," in Transactions from the 10th Symposium on QFD Tutorials (Ann Arbor, MI: QFD Institute, 1998).
3 R. E. Zultner, "Defining Customer Needs for Brand New Products: QFD for Unprecedented Software," in Transactions from the 11th Symposium on QFD (Ann Arbor, MI: QFD Institute, 1999).
4 R. E. Zultner, "Project Estimation with Critical Chain: Third-Generation Risk Management," Cutter IT Journal, Vol. 12, No.7, July 4–12.
5 Y. Akao, Ed., Quality Function Deployment: Integrating Customer Requirements into Product Design. Translated by Glenn ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.