March 2007
Intermediate to advanced
71 pages
2h 6m
English
book
The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
by Bijay K. Jayaswal, Peter C. Patton, Richard E. Zultner
Content preview from The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
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Review Questions
- How important is it to satisfy customers? How important is it to satisfy internal customers? What is the benefit if we succeed in satisfying them? What is the cost if we fail?
- As a modern quality system, QFD uses the new 7 MP Tools. Traditional quality systems use the basic seven quality control (7QC) tools. From a comparison of the tool sets, what type of problems will QFD be good at? What type of problems will QFD be poor at?
- The New Lanchester Strategy is a simple framework for considering strategic issues at the beginning of a project. What difference does it make if the project manager, or project team, understands or does not understand the expected strategic contribution of their project?
- What is the difference between ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.