March 2007
Intermediate to advanced
71 pages
2h 6m
English
book
The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
by Bijay K. Jayaswal, Peter C. Patton, Richard E. Zultner
Content preview from The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer
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QFD: Origin and Introduction
This short cut advocates moving the quality-related aspects of development as far upstream in the development process as possible. QFD provides tools and techniques to help with even the "fuzzy front end" of the development process. The Robust Software Development Model (RSDM) provides a powerful framework for developing trustworthy software in a time- and cost-effective manner. A key aspect of Specification or Functional Design, performed by systems analysts in concert with the potential end users of the software, is to determine who the targeted customers or intended users are for the software solution we are developing, why the customers or users need a solution (what user problems the software must solve), and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.