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The HR Toolkit: An Indispensable Resource for Being a Credible Activist by Denise Romano

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CHAPTER 2THE IMPORTANCE OF EMOTIONAL INTELLIGENCE FOR THE CREDIBLE ACTIVIST

If you do a Web search on “emotional intelligence,” you will probably get at least a couple million hits. For the purposes of this book, the working definition of emotional intelligence is one constructed by John D. Mayer, Ph.D., and Peter Salovey, Ph.D., in 1990:

The ability to monitor one’s own and other’s feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.1

Upon hearing this definition, many people may quickly respond, “Oh, yeah! I do that all the time!” And they may. However, it is a very good idea to find out for sure where your skill levels are. The fantastic news is that almost anyone can improve ...

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