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The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off by Mason Donovan, Mark Kaplan

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Diversity? Inclusion? What Do We Mean?

About twenty years ago, Mark’s father asked him, “So what do you do anyhow?” This question started an interesting internal dialogue. How do you talk about this work? The topic is a result of a difficult, contentious, and emotionally loaded history. In the United States it goes back to the founding documents and the notion that every citizen has a right to “life, liberty, and the pursuit of happiness.” Yet diversity and inclusion work also falls under the corporate-speak of “organizational change,” “consulting,” and “leadership development.” “Diversity” can mean so many different things, including the innumerable ways in which human beings are different. “Inclusion” is a generic term, implying everything ...

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