November 2017
Intermediate to advanced
203 pages
5h 17m
English
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
Aristotle
In the preceding chapters, we developed the foundation of a lean system that quickly adapts to changing situations and continuously improves. This was made possible by the belief that better process leads to better results. Using process as the foundation for continuous improvement, rather than as a tool to blindly enforce consistency, creates an environment where experimentation and innovation can flourish. Mix in a focus on people and coaching, True North, and methodical problem solving, and you have the beginnings of a robust lean system. Ironically, even with this great start, lean IT implementations ...
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