Chapter 9Sticky Performance Issues: How Magnetic Leaders Charge Through

Wouldn’t it be great if your magnetism could act as a shield and prevent sticky performance issues from penetrating your reputation? Well, it can! That is, it can if you put on your armor and toughen up.

In my work, I coach a lot of CEOs, many of whom have the same dreams and fears as those who report to them. Like you, these CEOs really want their people to succeed and may even take it personally when one of their people fails. But here’s the thing: Dreams are great, and everyone wants to believe in fairy-tale endings. Reality can be quite a different story.

I recall my experience working with a client who was in the role of CEO for the first time in his career. He really ...

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