Step C.Problem solve top priorities
• What it means:
— A systematic process to generate creative solutions
• How it works:
— Frame the problem
— Define the root causes
— Expand options
— Narrow alternatives
— Choose a direction
— Analyze the pros and cons
The Idea
Once there is consensus on the top five issues, it is essential that the team designates time to address those issues. Depending upon the nature of the issues and the degree of urgency, it is usually best to schedule 2 to 4 hours on five different days to address each issue individually. Use electronic decision-making tools to support this process.
Problem Solving
Problem solving is a set of steps designed to generate creative solutions to issues confronting the ...
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