Key Ingredients:
• Alignment
• Integration
• Orchestration
Critical Skills:
3. Establish a plan
4. Define roles and responsibilities
Introduction
Clarifying direction means determining where the team is heading and how it is going to get there. By making the direction explicit, the whole team understands how their roles and responsibilities fit within the mission, goals and objectives of the team. Just as metal filings align in the direction of a strong magnet, so do all levels of an organization align when the direction is clearly understood. Clarifying direction makes it possible to integrate all functions in the organization and to orchestrate all the processes in the organization in order to achieve customer ...
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