Task I. Summary

In this task you learned to create the foundation for challenging the performance of your team. You first conducted an internal and external scan of the environment to identify the key factors of change, creating challenges and opportunities for your team.

Within these major factors, you then identified the five make-or-break issues to help your team focus their efforts. You used problem-solving techniques to develop creative solutions to your top five key issues.

To establish a common framework for your team, it is important to establish a common purpose and set of principles. To align the team members to a common purpose you developed a vision statement that ignites team members’ imagination for what might be. People can use ...

Get The Manager's Pocket Guide to Virtual Teams now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.