September 2013
Beginner to intermediate
208 pages
3h 32m
English
Content preview from The Project Manager's Book of Checklists
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13
Handover and change
Chapter 13 deals with the implementation and handover of project deliverables, and the resulting organisational change. Creating quality deliverables is not enough – they have to be used. If the deliverables are not used, nothing changes once the project is complete – that means there can be no benefits.
Change is an inevitable outcome of projects, but it should not be left to chance. Change can be managed through change management. Change management is a complex subject and this chapter introduces project managers to the subject.
The term operations is used as short hand for the parts of the business that project deliverables are implemented in, and which change as a result of this implementation.
13.1 PREPARING FOR ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.