Contents
0.1 Which checklist do you need?
A. Managing straightforward tasks
1.1 Understanding your workload
1.2 Writing an effective action list to plan your work
1.3 Prioritising your workload
1.4 Removing non-value-adding tasks from your work
1.6 Deciding when you need help
1.7 Getting your line manager’s support
1.9 When and how to say no to a task
2.1 Defining tasks and setting objectives for others
2.2 Understanding skills and resources needed for a task
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