May 2015
Intermediate to advanced
280 pages
8h 6m
English
book
The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture
by Paul Gibbons
Content preview from The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture
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7. The Science of Changing Behaviors
Major change requires behavioral change. This spectacular statement of the obvious is oft forgotten in practice. When the new CRM system fails, it is often because staff fail to use it rather than because of some technical fault. When a reorganization fails, it is more often because behaviors do not follow the redrawn boxes. Our aim is to explore new ways of changing behavior, but first, what is wrong with the old ways?
From the “Science of Mind” to the “Science of Behavior”
The first revolution in psychology, the “science of mind,” was called behaviorism. Appearing on the scene in the 1920s, behaviorism proposed that psychology focus only on observable behavior. Environmental stimuli (for example, rewards ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.