Transformed

CHAPTER 32Transformation Tactics—Adoption

In this chapter, we discuss a different aspect of transforming how you work: adoption. No matter what the technique, sometimes you want to be intentional about how you introduce that technique to the organization.

It's important to point out that these various transformation tactics for adoption are not mutually exclusive. In fact, it's common to blend them based on your circumstances.

Any number of factors can influence your specific choice of adoption tactics:

• The relative importance of the specific new capabilities
• The particular people available to participate
• The availability of product coaches or experienced product leaders
• The window of time available for transformation
• The current demands of the business
• The number of existing commitments
• Dependencies on other teams or systems
• Ongoing architectural changes
• Countless other possible factors

Pilot Teams

The most basic technique is to begin by starting with one or more specific product teams, or a subset of the business unit, with the goal of expanding to the broader organization over time. This method is referred to as pilot teams or pilot organizations.

Some companies—usually those that have a very strong sense of urgency to transform—attempt to do everything at once.

This can work, but the problem is that there will almost certainly be collateral damage.

An important concept from the product world very much applies to transformations as well.

It's really a question of how ...