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CHAPTER 4 HE TRUST OF CAPABILITY: COMPETENCE TRUST

“Why doesn’t she just let me do my job!” Joyce said in utter frustration. “It seems like every day, the boss is looking over my shoulder, telling me how to do my job. Why did she hire me in the first place, if she isn’t going to use my expertise? Doesn’t she have anything better to do? I feel so discounted.”

Have you ever felt micromanaged or underutilized because you were not able to use your talents to do your job in the way you know it needs to be done? Your education and years of experience are not valued, but are in fact devalued.

“I can’t believe you promoted Hugh to the team leader position,” Mark said in exasperation to his boss. “He doesn’t know the job, accepts credit for work ...

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