Trust and Betrayal in the Workplace



239

INDEX

A

Abilities

acknowledging people’s, 61–71

acknowledging team’s, 172–174

Abstractness, 94–96, 101

Accountability, 60

Agreements, in contractual trust, 28–30, 32, 163

Amends, making, 190

Attributes, combination of, 92

Awareness, 186

B

Behaviors

that contribute to communication trust, 36–51

that contribute to competence trust, 61–71

that contribute to contractual trust, 18–21

Beliefs, influence of, 118–121

Betrayal, 100–101

as breaking trust, 6–8

continuum, 109, 123

effect of, on capacity for trust, 114–117

high cost of, in workplace, 112–113

how trust is broken, 107–123

how we betray, 117–118

and influence of perceptions and beliefs, 118–121

as teacher, 121 ...