January 2006
Intermediate to advanced
240 pages
6h 28m
English
How do individuals and organizations sustain and increase trust over time, even during change, disappointments, and uncertainty? What does it take to develop a good working relationship into a great one? What does it take to transform our relationships and the organizations in which we work?
When we consciously and consistently practice the behaviors that contribute to the three types of transactional trust, and when we practice the Seven Steps for Healing after trust has been broken in our relationships, we create the conditions that cultivate transformative trust. That is, the amount of trust reaches a critical point and increases exponentially. It becomes ...
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