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CHAPTER 6 HOW WE TRUST: THE CAPACITY FOR TRUST ATTRIBUTES

“No one can do this job as well as I can. If I want it done right, I’ve got to do it myself!”“Show me,” she said looking for evidence that she could believe her coworker. “I need to see that you can deliver as promised before I’m going to take your word for it and possibly risk my reputation. I have been burned before!”“Once you make a mistake on an assignment given to you by ‘the boss,’ he never forgets it. He immediately forms opinions and makes judgments about your capability without giving you the benefit of the doubt or taking into consideration the extenuating circumstances you might have been up against.” “Working with her is like a breath of fresh air. She does not make

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