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CHAPTER 8 HOW TRUST IS REBUILT: THE SEVEN STEPS FOR HEALING

Chest aching, stomach churning, Roberta splashed water on her face as she fought back tears of shock, horror, and deep hurt. She could not believe what she had just heard. She honestly thought she and Carlos were totally aligned. What a way to find out they were not!

The company president had given Roberta the responsibility of overseeing the design and development of a major building complex. Roberta asked Carlos to work with her on developing the proposal outlining the approach to the project. She had tremendous respect for Carlos’s skill and talent, and they had worked well together in the past.

Roberta felt that she and Carlos had developed a solid proposal and looked forward ...

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