6Achieving Transformation

As you’ve likely experienced, executing improvement and sustaining the gains is often the toughest part of the improvement process. The reason: executing and sustaining change requires a different set of organizational behaviors than those required for planning. Whereas clarity and ingenuity are required for creating current and future state maps, focus and discipline are essential for successfully executing and sustaining improvement. Unfortunately, we see far too many organizations with beautifully designed future state maps that gather dust.

In many of these cases, the organization set itself up for failure by not laying the proper foundation for success. For example, if value stream improvement isn’t properly tied ...

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