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1 Value Stream Management
2 Setting the Stage and Enabling Success
3 Understanding the Current State
4 Designing the Future State
5 Developing the Transformation Plan
6 Achieving Transformation
Appendix A: Value Stream Mapping Icons
Appendix B: Outpatient Imaging Services Value Stream
Appendix C: Purchasing Value Stream
Appendix D: Repair Services Value Stream
Appendix E: Shelving Systems Value Stream
Appendix F: Software Development Value Stream
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