Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Contents

Acknowledgments

Introduction

1 Value Stream Management

2 Setting the Stage and Enabling Success

3 Understanding the Current State

4 Designing the Future State

5 Developing the Transformation Plan

6 Achieving Transformation

Appendix A: Value Stream Mapping Icons

Appendix B: Outpatient Imaging Services Value Stream

Appendix C: Purchasing Value Stream

Appendix D: Repair Services Value Stream

Appendix E: Shelving Systems Value Stream

Appendix F: Software Development Value Stream

Index