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What Makes a Great Training Organization?: A Handbook of Best Practices by Russ Hall, Ken Taylor, Doug Harward

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2. The Importance of Learning Leadership

A leader in a training organization can be a VP to whom hundreds of people report, or a person in a midsize company responsible for a team of 10 to 20 people, or even an individual running training for a small company. Regardless of the organization or the type of training leader, anyone who manages training should aim for greatness. The important factors in making a training organization great are how various practices contribute to making the company great—or at least helping the organization perform at a higher level—and how the leader of the organization impacts the business by employing those practices in the organization’s daily processes.

Numerous ideas have been published on what training organizations ...

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