September 2008
Intermediate to advanced
128 pages
2h 27m
English
book
Working with Difficult People, 2nd Edition
by Michael Singer Dobson, William Lundin, Kathleen Lundin
Content preview from Working with Difficult People, 2nd Edition
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CHAPTER 3
MAXIMIZING YOUR POWER
“Power corrupts. Absolute power is kind of neat.”
—John Lehman
One effect of planning is to improve your self-confidence. When you are more confident, other people notice—and frequently behave better. Another way to improve your self-confidence and influence others to behave better is to build up your organizational power.
A lot of difficult behavior involves the power differential between you and others. It's easier for people to behave in hostile and aggressive ways if they outrank you. They don't behave the same way toward their organizational superiors—or not for long, anyway.
With all the warnings about the ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.