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Working with Difficult People, 2nd Edition by Kathleen Lundin, William Lundin, Michael Singer Dobson

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CHAPTER 6

WORKING WITH DIFFICULT SUPERIORS

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“It is said that power corrupts, but it's actually more true that power attracts the corruptible. The sane are usually attracted by other things than power.”

—David Brin, science fiction writer

Working with difficult people at the same organizational level is tough enough. If the difficult person is at a higher organizational level, everything becomes that much tougher. If you yell at a subordinate, that's bad, but your job won't necessarily be on the line. If you yell back at an angry boss, on the other hand, you could find yourself in a lot of trouble.

We tend to see difficult-boss behavior through ...

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