November 2022
Intermediate to advanced
304 pages
8h 20m
English
By now, we have hopefully convinced you of the need to:
use thoughtful, consistent selection criteria to prioritize your accounts and allocate resources appropriately;
build and implement integrated account business plans for your top accounts;
invest in and build towards a single view of your customers through alignment of data, technology and operations.
The benefits will be measured in sustainable, profitable growth over the long term. This chapter assumes that you will need to implement significant changes in the way you operate as a business to pursue an account-based growth strategy and explores the challenges and recommended approaches from the perspective of leadership, culture and change.
We put forward ...
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