
Figure 3. Arla Foods “The third generation architecture” (Snabe et al. 2008).
15,000 with access to portals (Quistgaard 2008). In 2006 Arla Foods decided to outsource their
entire IT operation to IBM, a contract worth 2 bill. DKK (Computerworld 2006).
The integration of production planning and execution and delivery planning and execution to the
overall enterprise information system actually provided Arla Foods with the missing link between
production and administration as well as up-to-date information about the production. The man-
agement now has a better overview and the blue-collar workers need no longer key in orders from
the order system to ...