June 2012
Intermediate to advanced
458 pages
19h 36m
English
Content preview from Advances in Enterprise Information Systems II
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Advances in Enterprise Information Systems II – Møller & Chaudhry (eds)
© 2012 Taylor & Francis Group, London, ISBN 978-0-415-63131-0
Cloud ERP implementation challenges: A study based on
ERP life cycle model
U. Iqbal, E. Uppström & G. Juell-Skielse
Stockholm University, Stockholm, Sweden
ABSTRACT: This study examines challenges faced by user organizations during the implemen-
tation process of a cloud enterprise resource planning (ERP) system. An ERP life cycle model
has been adopted to identify and link the challenges of cloud ERP to each of the four phases as
defined by Markus and Tanis. The research findings have revealed challenges related to calculating
overall costs and perceived benefits in the first phase, customization and integration challenges ...
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