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Behind Closed Doors
book

Behind Closed Doors

by Johanna Rothman, Esther Derby
September 2005
Beginner to intermediate
176 pages
3h 39m
English
Pragmatic Bookshelf
Content preview from Behind Closed Doors

Learning to Influence

In most organizations, we can’t accomplish much on our own. This is especially true for managers. To accomplish our work, we work with other people across the organization to find mutually beneficial solutions. This means being effective at influencing others.

Prepare for the influence conversation.

Before you talk to the other person, consider what you know about the situation, from your perspective and the other’s perspective.

  • Describe your current context. How do you see it, and how does the other person see it?

  • Identify what you want to change. How will the change benefit you, the other person, and the organization?Influence without authority [CB91]

  • Identify what you and the other person could lose as a result of ...

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Publisher Resources

ISBN: 9781680500332Errata