Chapter 2

In this chapter we’ll look at the underlying values and beliefs that drive behaviour and management style. Hopefully you’ll reflect on what you believe it means to be a manager, because knowing what kind of manager you currently are, or what kind of manager you’d like to be, can help you develop further. We’ll look at traditional directive models of management as well as the values that underpin a coaching style of manager.

As you consider the idea of coaching, let’s look at how you think you add value as a manager. If you believe ‘My team value my experience and my ability to give them an expert opinion’, then that’s going to affect what ...

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