IntroductionManaging resistance when asking questionsLevels of challenge and complexity for each techniqueLevel of complexity explainedWhere do these techniques originate from?Who can use these techniques?Preparing for your conversationsTechnique 1: a walk in the parkTechnique 2: C-I-A model – Control, Influence, AcceptTechnique 3: Circle of Concern and Circle of InfluenceTechnique 4: time lineTechnique 5: AIR your feedbackTechnique 6: Neurological or Logical LevelsTechnique 7: the change cycleTechnique 8: Bridges’ transition modelTechnique 9: Johari Window – communication and feedback toolTechnique 10: Disney strategy for team and group coachingTechnique 11: the Drama TriangleTechnique 12: The Empowerment DynamicTechnique 13: Perceptual PositionsConclusionReferences