September 2022
Intermediate to advanced
304 pages
7h 11m
English
This chapter considers what is arguably the largest challenge facing any organizational change practitioner – resistance. In his 1969 Harvard Business Review paper, Paul Lawrence dubbed it ‘one of the most baffling and recalcitrant of problems which businesses face’ and any seasoned change professional knows how true this is.
Many of us will have encountered resistance in our personal lives and instinctively know what it means.
In an organizational change context, there are several definitions from different academics, theorists and practitioners but in his 2003 research at Cornell University, Shaul Oreg provides perhaps the most comprehensive:
[an] individual’s tendency to resist and avoid ...
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