Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change, 3rd Edition
by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
NOTES
Chapter 1
1. Sedaris, D. (2009). Naked. Little, Brown and Company. p. 215.
Chapter 2
1. Gauggel, S., and Billino, J. (2002). “The Effects of Goal Setting on the Arithmetic Performance of Brain-Damaged Patients.” Archives of Clinical Neuropsychology 17, no. 3: 283–294, http://www.sciencedirect.com/science/article/pii/S0887617701001135. This German study has shown that even brain-damaged patients perform arithmetic better when they have been given a clear and challenging goal than when they have been given a vague “do your best” challenge. Also see Gellatly, I. R., and Meyer, J. P. (1992). “The Effects of Goal Difficulty on Physiological Arousal, Cognition, and Task Performance.” Journal of Applied Psychology 77, no. 5: 694–704, https://doi.org/10.1037/0021-9010.77.5.694, ...
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