Patience is not the ability to wait but how you act while you’re waiting.Joyce Meyer

Most days there are plenty of good reasons to be impatient. The queue is moving at a snail’s pace. Or you’re still waiting for someone to send you some information you need, return an email or finish their long-winded presentation. Or it’s your children; they’re taking forever to get ready.

Whatever it is, you can feel yourself getting agitated, irritated and frustrated. We suffer impatience when we realise that something we need or want is going to take longer than we want it to and we start looking for people to blame and/or ways to hurry things up.

Expressing frustrations as part of an effort to resolve those frustrations and get things ...

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