April 2017
Beginner
128 pages
2h 18m
English
Content preview from Emotional Intelligence Pocketbook
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
MANAGING SOMEONE’S DISAPPOINTMENT
I really don’t know how this company would survive without you, but from Monday, I thought we’d give it a try and find out. – Author unknown
It’s a cruel joke, but telling someone they’re not in the team, that they’ve not passed the test or got the job, whatever it is, letting someone down or giving someone bad news is not a joke – it’s never a pleasant thing to have to do.
Often, it can be just as hard for the person giving the disappointing news as it is for the person receiving it. There are two issues: firstly, knowing when, how and what to say and secondly, managing the other person’s reaction; their disappointment, tears and/or anger.
While you shouldn’t have to change what you want to say completely ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.