April 2017
Beginner
128 pages
2h 18m
English
Content preview from Emotional Intelligence Pocketbook
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ASSERTING WHAT YOU WANT
What you allow is what will continue. – Author unknown
The builder, plumber or electrician you hired hasn’t finished the work they agreed to do. You lent something to a friend and after they returned it you realise it’s damaged. You’re out for dinner but the meal is not exactly what you ordered. You’re working on a project at work which, for a number of reasons, has been delayed and your manager won’t give you more time to complete it. And to cap it all, the kids have left the living room in chaos.
Are there similar situations where you didn’t assert what you wanted and ended up angry and unhappy because of it? Do you need to learn to be assertive?
Both assertiveness and emotional intelligence involve being able to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.